Pre-booked services

Pre-booked services

Information on services that require pre-booking


 Extra seats have now been added to the Carol Services which are available to book now.


For details of the 2020 Candlelight Concert, please click here.

As we know Christmas will be very different this year as the country seeks to combat the spread of Coronavirus. The requirement to be socially distanced means that far fewer people can be seated at services than in previous years. Assuming we are able to have a congregation present at all, we believe the Cathedral team must operate a booking system for most services from 20th December 2020 (Christmas Carol Service) through to 25th December (Matins on Christmas Day) to provide a safe experience and to manage expectations fairly and transparently. There will be no entrance on the day without an online booking.

Seats can be booked by household for each service via Eventbrite and the ‘rule of six’ will apply. Bookings will open on Monday 23 November 2020 at 9.30am. Anyone who is unable to book seats electronically is asked to contact the marketing department on 01749 832207 or email and assistance will be given. People will be asked to let us know if they are unable to attend a service or need less tickets then booked so that seats may be offered to others on the waiting list. If your household is offered a seat whilst on the waiting list you will have 24 hours to respond before the seating is offered to the next household.

We recognise this is far from ideal and we really wish it wasn’t so. However, it would be irresponsible to do anything else. We recognise that we will be totally reliant upon people operating with integrity and care for others. For the avoidance of any doubt, there is no charge per booking. There will be retiring collections at all services.

 Jackie Croft, Administrator and Chapter Clerk


Book services

Services that require booking:

20th – 23rd December

6pm – Carol Services

Join us for one of Wells Cathedral’s Carol Services, previously named by Classicfm magazine as the ‘Top choice’ in the South West. There will be plenty of beautiful singing from the Cathedral Choir, conducted by Jeremy Cole, and festive readings.


24th December

2pm & 3.15pm – Crib Services

A very warm welcome to the Cathedral’s crib services, especially to children who are invited to dress as a shepherd, or an angel or a King!
Two services are offered; one at 2.00pm and the next at 3.15pm. Each service will last approximately 30 minutes.

5.15pm – Evensong
8.45pm – Haphazard by Starlight: Music and Readings for Christmas Eve
11pm – Eucharist of Christmas Night


25th December

9.30am – Cathedral Eucharist
11.30am – Choral Matins

Services between 20th and 25th December that do not require booking:

22nd-24th December
8.45am – Morning prayer


25th December
8am – Holy Communion
3pm – Said Evening Prayer
Listen to our Music

As a consequence of the national lockdown all public worship, tours, concerts, and other events are suspended in Wells Cathedral until Wednesday 2nd December 2020 inclusive. The Café and Shop are closed, but the Cathedral remains open for individual prayer, lighting of candles and quiet reflection. All are welcome.