Wells Cathedral: Helping you to feel safe

Wells Cathedral: Helping you to feel safe

Wells Cathedral has achieved the ‘We’re Good To Go’ Covid-19 Industry Standard for following government guidance and implementing measures that maintain cleanliness and social distancing. For more information, please click here.

Please Note: As a consequence of the national lockdown needed to control the spread of Coronavirus (Covid-19), all public worship, tours, concerts, and other events are suspended in Wells Cathedral from Thursday 5 November 2020 until Wednesday 2nd December 2020 inclusive. The Cathedral remains open for individual prayer, lighting of candles and quiet reflection. All are welcome.

Throughout history, Cathedrals have been a safe space; for prayer, for reflection, for healing, for remembering, for commemoration and for celebration.

As our virtual tour of the Cathedral shows, the building looks a little bit different and whilst much is still accessible as you pray, including the Cloisters, the Palm Churchyard and the Camery Garden, there are some areas you will not be able to access, as the present rules around social distancing and the need to limit transmission of the virus through touch make it too risky for your safety.


To help you feel safe the Cathedral has:

  • A one-way system, with floor markings to indicate the ‘Pilgrims’ Footsteps’ we ask you to follow
  • The floor markings are spaced to ensure social distancing on the route and in the larger spaces where it is possible for you to wander more freely
  • Clear signage to mark the route, and to offer interpretation of the building
  • Hand sanitiser stations throughout the building, placed at key points
  • A policy that face masks must be worn in all areas of the Cathedral
  • A regular cleaning system for surfaces in place
  • A safe method of being able to light candles, should you wish to
  • Contactless donation points
  • Clergy and staff around to assist you, answer any questions and to ask people nicely to respect the measures’ we have put in place to help you feel safe
  • A single toilet for use which is cleaned every hour
  • The areas we are not able to offer access to at present are:
    • The Chapter House (the entrance is too narrow and the steps to uneven. The bannister is a transmission risk through touch). It is still possible to view the Chapter House steps.
    • The Quire (a transmission risk through touch and too many entry and exit points for social distancing to be feasible). It is still possible to view the Quire and the famous Jesse Window from a dedicated view-point.
    • The Library (steps too narrow and transmission risk through touch)

If you are coming into the Cathedral, we ask that you:

  • Follow the one-way route, called ‘Pilgrims’ Footsteps’
  • Respect social distancing
  • Wear a mask unless exempt
  • Try not to touch the surfaces and use the hand sanitisers provided as you go round
  • Follow the guidelines when lighting candles
  • Do not enter the Cathedral if you have Covid-19 symptoms
  • Enjoy being able to come to your Cathedral


For more information on how the Cathedral is complying with government guidance on managing the risk of Covid-19 please follow the link below.

Opening for private prayer and reflection Risk Assessment  – Tier 5



Listen to our Music

Wells Cathedral is open to all visitors. Opening times are 7am-4pm Mon-Sat, and 12pm-2pm Sunday. The Shop and Café are also open. All are welcome in Somerset's Cathedral.