Wells Cathedral, in all aspects of its life, is committed to and will promote the safeguarding of children, young people and adults who may be at risk of harm, neglect or abuse.

Despite all protective measures, those who are determined to exploit and abuse others can sometimes find a way to do so.

The Chapter adopts the House of Bishops’ National Safeguarding Policies and Practice, details of which are available on the Church of England website here. We work very closely with the Diocesan Safeguarding team and use their resources to ensure best practice in the management and training of safeguarding and to give capacity for investigations. We also work with statutory bodies and other agencies to foster and deliver best practice within our community.


For more information about our Safeguarding policy, principles and practices, or our Complaints Policy please contact the Cathedral Safeguarding Lead (also Chapter Clerk and Administrator) at:

Cathedral Offices, Chain Gate, Cathedral Green, Wells, BA5 2UE. Tel. 01749 832218,

If you are a victim or survivor of abuse that happened in the Cathedral setting whether that be today, yesterday, recently or many years ago, please get in touch using any of the contacts below:

Cathedral Safeguarding Lead (also Chapter Clerk and Administrator): Mrs Jackie Croft T: 01749 832218 or 07799644589 - E:
Chapter member (responsible for Chapter’s oversight of Safeguarding matters): The Revd Canon Nichols Jepson-Biddle T: 01749 674483 - E:
Diocesan Safeguarding Manager: Ben Goodhind T: 01749 685135 or 07834 514842 E:
Cathedral and Diocesan Safeguarding Adviser: Andy Duncan T: 01749 685135 or 07736 903855 E:
Somerset Direct: Children & Adults Social Care T: 0300 123 2224
NSPCC 0808 800 5000
Childline 0800 1111
Police Emergency 999 (Non-Emergency call 101)
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As per the latest COVID-19 restrictions, as issued by the Government, all visitors to the Cathedral are now required to wear a mask in order to keep everyone safe. Thank you.