Group Visits

Group Visits


With our rich heritage, stunning architecture and incredible surroundings, Wells Cathedral is an excellent destination for groups. We welcome pre-booked groups from Monday to Saturday from 10am – 3.30pm and on Sundays from 12.30pm – 2.00pm.

Your group is welcome to visit and enjoy Wells Cathedral at your own pace, or to pre-book a guided group tour or a ‘Special Interest’ tour. We offer a group rate of £7.50 per head for a general guided tour, £10 per head for a ‘Special Interest’ tour, or £7.00 per head for a visit without a tour. All of these rates include VAT.

All of our guided tours can be tailored for physically or visually impaired group visitors if booked in advance, including a sensory tour which can include incense. You can also pre-book wheelchairs for any less mobile members of your party.

Please contact our Visits team on 01749 671663 (Mon-Fri) or email visits@wellscathedral.uk.net for more information, or look at our Accessibility page.

To ensure that you have the best experience possible, we ask that you book with at least two weeks’ notice. As we host so many services and events at Wells Cathedral, we cannot guarantee your group’s entry if you haven’t pre-booked. 

We offer the following benefits for our pre-booked groups:

  • 10% discount for all group members in Wells Cathedral café and in Wells Cathedral shops
  • Free place for the group organiser, tour manager or bus driver
  • Free familiarisation visit for the tour leader ahead of your visit
  • Free refreshments to the value of £8.50 for the coach driver of all pre-booked groups. Driver to collect voucher from the Desk in the New Entry Cloister and present in the Café.

To discuss your requirements and to book your visit please call us on 01749 671663 (Mon-Fri) or email us at visits@wellscathedral.uk.net

Running late? Please call us on 01749 671663. Please also note that during services access to certain areas of the Cathedral may be restricted. You can check our Closures and Restrictions page here for more details.

Group accommodation

There are a number of hotels in Wells and the surrounding area that happily accommodate groups. To see more information, please click on the links below.

Group catering

We can accommodate up to 96 people in our light and airy café and special discounts are available for group leaders/drivers or for multiple bookings. If you would like to bring a group for morning coffee, a spot of lunch or a delicious afternoon tea, please email us at catering@wellscathedral.uk.net or phone us on 01749 676543.

Travelling to Wells and parking

Wells is easily reached by both car and public transport and there are several car parks within 5-10 minutes walk of the Cathedral.

The Coach Park is located at the Coach/Bus Station in Princes Street (BA5 2DT). This is the best place to drop off your passengers. Toilets are available and “meet and greet” teams are available at peak periods with maps and discounted shopping vouchers as well as lunch vouchers for drivers. The Cathedral is an 8–10 minute walk up the High Street from the coach station.

Please let the Wells Meet & Greet team know when you are arriving at the Coach Park so they can ensure that a member of the ‘meet & greet’ team are there to meet you.  Contact our Wells Meet & Greet Team Leader, Ross Young, on 07721 523487 or email:  ross-young@hotmail.co.uk

No parking charges apply. Signage is plentiful from whichever direction you enter Wells.  Princes Street Coach Park, Wells, BA5 2DT

For disabled and limited mobility passengers only, you may use the disabled setting down point in Sadler Street (BA5 2RX). Note that the setting down point is time-limited and only for setting down and picking up disabled and limited mobility passengers. The Cathedral is a 3-4 minute walk.  After dropping off please follow the signs to the Coach Park. There are no facilities for drivers or passengers at this point.  Sadler Street Disabled Setting Down Point, Wells, BA5 2RR.  

Wells Cathedral Cancellation Policy

All booked groups that hold an Account with the Cathedral will need to give Visits (visits@wellscathedral.uk.net) notification of any cancellations at least 7 days prior to the visit.

Failure to notify after this time frame will invoke a penalty of £3.00 per booked guest.

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